Water Damage Restoration

How a drying plan is actually built — and how you know when a house is dry

Placing fans in a wet room is not a drying plan. The industry standard, the IICRC S500, classifies every water loss by how much water the materials absorbed and how hard it will be to get back out. That class, not a guess, determines the equipment.

The four classes of water loss

• Class 1 — the least absorption. A small wet area with little porous material; often a tile bathroom or a contained kitchen leak.
• Class 2 — significant absorption. Carpet and pad are wet and water has wicked up the walls less than about two feet.
• Class 3 — water came from overhead. Ceilings, insulation, walls, and subfloor are all saturated. This is the typical upstairs supply-line or water-heater failure.
• Class 4 — water deeply held in low-evaporation materials: hardwood, plaster, lightweight concrete, crawlspaces. These take specialty drying and longer timelines, and they are the losses most often declared “dry” far too early.

Equipment counts are calculated, not guessed

Once class is established, the number of air movers and the dehumidification capacity are calculated from the affected cubic footage and the class of loss — not from how many machines happen to be on the truck. Class 4 losses add specialty equipment: hardwood floor drying mats, injection drying for wall cavities, and desiccant dehumidification where the relative humidity will not come down any other way. Under-sizing the system is why a floor cups weeks after everyone left; over-sizing it is why some invoices look the way they do.

“Dry” is a measurement, not an opinion

Before drying begins, a drying goal is set by taking moisture readings in the same materials in an unaffected part of the same building — the same species of wood, the same drywall, the same slab. That is the target. Affected materials are then metered and logged each day until they reach it. A house is dry when the numbers in the wet area match the numbers in the dry area of that same house, not when the surfaces feel dry to the hand or a set number of days have passed.

The daily log is also your paperwork

Those daily moisture readings, along with photos, equipment placement, and atmospheric conditions, are the record of what was affected and how long it genuinely took to dry. We provide that documentation as insurance claim documentation support — your carrier makes coverage decisions, but a file with daily readings is a far easier file to review than one without.

Credentials behind this work

New Armor Restoration is an IICRC Certified Firm (#70143549), licensed and insured, with 36+ years of combined restoration experience on the team. We have served the Dallas–Fort Worth metroplex since 2012.

Active water loss? Call (469) 885-7663 — 24/7, on site in 60 minutes or less.

Water Damage Guides

Answers to what DFW property owners ask us most about water damage.

• How Much Does Water Damage Restoration Cost in Dallas, TX? (2026 Pricing Guide)
• Structural Drying 101: Why It Matters in Water Damage Restoration Fort Worth
• Hidden Water Damage: How Moisture Lurks Behind Walls & Under Flooring
• DIY Water Damage Cleanup vs Hiring a Professional: Which Is the Safer Choice?
• How to Protect Your Belongings While Waiting for Water Damage Restoration Pros
• Why Dallas-Fort Worth Homes Require Immediate Water Damage Restoration

Water Damage Work in DFW Homes

Photos from New Armor Restoration water damage jobs across the Dallas–Fort Worth area. Every job is documented with moisture readings and photos as the work progresses, so there is a record of what was found and what was done.

Why DFW property owners call New Armor for water damage

New Armor Restoration is a husband-and-wife, veteran-owned company. Both owners are veterans — one U.S. Air Force, one U.S. Marine Corps, and the way we run a water loss reflects how they were trained. Someone answers the phone at any hour. A crew is on site in 60 minutes or less, 24/7. Readings, photographs and equipment placement are documented from the first hour, not reconstructed later.

We are an IICRC Certified Firm (#70143549) and have served Dallas–Fort Worth since 2012. Structural drying here follows the ANSI/IICRC S500 standard: moisture mapped at intake, logged daily, and dried to standard rather than to the point where a floor feels dry to the hand. The on-site assessment is free and there is no obligation.

Water Damage Restoration Across Dallas–Fort Worth

We respond 24/7 across the metroplex, with a free on-site assessment in every city we serve. Find your city:

Water Damage Restoration North Richland Hills · Water Damage Restoration Fort Worth · Water Damage Restoration Dallas · Water Damage Restoration Arlington · Water Damage Restoration Irving · Water Damage Restoration Las Colinas · Water Damage Restoration Bedford · Water Damage Restoration Hurst · Water Damage Restoration Keller · Water Damage Restoration Grapevine · Water Damage Restoration Colleyville · Water Damage Restoration Southlake · Water Damage Restoration Westlake · Water Damage Restoration Trophy Club · Water Damage Restoration Saginaw · Water Damage Restoration Watauga Haltom City Richland Hills Euless Coppell Roanoke